AERA General meeting – May 2019

AERA General Meeting – May 2019 The AERA General Meeting on May 28th in London had a full agenda. We considered issues including  passenger rights when a connection is missed; standards on EuroCity trains; good and not so good practice with passes and zonal...

Travel with a Rail Pass: How customer-friendly are they?

Travel with a Rail Pass: How customer-friendly are they? The Association of European Rail Agents brings together travel agents, tour organisers and other specialists with particular expertise and experience in international rail travel. You can find out about each of...

AERA General Meeting – July 2019

At the AERA General Meeting on July 25th we were pleased to welcome  Magali Kennedy of SNCF whose presentation updated us on the rail situation in France and with whom we were able to discuss a range of related issues. At our next General Meeting, in London on ...